UK Lockdown Update: AP Diving remains OPEN for business as usual.

AP phone lines are open from 10am-3pm (GMT) Monday to Thursday and 10am-12 noon Fridays.

Please Note: Since January 1st, goods sent between the UK and the EU are treated as an international transaction,

bringing some changes to shipment and delivery procedures. More details here...

 

Shipping AP Products to and from Europe

 

Since January 1st 2021, all goods sent between the UK and Europe are treated as an international transaction, bringing some changes to shipments and delivery procedures:

Customs

UK VAT (20%) is no longer added to EU orders. Instead VAT must be paid in your country, at your country’s VAT rate, normally as the goods are cleared through Customs. This does result in a small Custom’s clearance charge on each invoice. The carrier will contact you to request payment for these charges before delivering to you. Together with our carriers we will complete all necessary Custom’s paperwork to ensure there are minimal delays with shipments to EU countries.

If you have any questions or concerns, please do not hesitate to contact us here at the factory.

 

Returning an item to the factory for service from outside the UK

Items returned for service qualify as a temporary import and as such, Customs need to see an invoice with the goods. Providing they are sent into the UK on a temporary import basis they can be sent back to you with VAT only being charged on the value of the repair and delivery. There would be no VAT to pay on the value of the goods. To qualify as a temporary import the correct invoice format must be used. There are two template invoices available for download below (yellow buttons):

  1. Rebreather Lid servicing – please note there is a specific template for returning Inspiration electronics for servicing available below.
  2. For the service of all other AP Diving products please use the Return-for-Service Invoice template below.

 

 

Our commitment to customers in the EU

For over 40 years we have sold our products in the EU and are committed Europhiles. We are working on solutions to make your transactions with us easier in the future. Thank you for your patience in this regard.

 

1. Shipping an Inspiration Lid for Service from Outside the UK

All products returned to AP Diving for service from outside the UK  – including all EU countries – are required to have a “Return for Service Invoice” attached to the outside of the package, available for Customs inspection. Some Courier services also require that you email a copy of this invoice to them. Please contact your Courier for advice on their procedures.

Please download the sample Electronic Lid Return-for-Service Invoice below and add your details in the appropriate places.

 

LID SERVICE EXPORT DOCUMENT

[Note: This document is only for use when shipping Inspiration electronics for service. The CPC Code and IPR Authorisation number are specific to an Electronics Lid.]

 

2. Shipping all other products for Service from Outside the UK

For all other products please download the sample Return-for-Service Invoice below, add your details in the appropriate places (or, if available, use a sample form provided by your Courier) and attach to the outside of your package for Customs inspection.

 

SAMPLE EXPORT DOCUMENT

 

For further details of servicing including prices and a brief outline of what is involved with the service

– please see the AP Servicing Guidelines & Prices page.